YOUR IN-HOUSE DIGITAL & SOCIAL AGENCY

YOUR IN-HOUSE DIGITAL & SOCIAL AGENCY

Refund Policy

Refund Policy for SOS MY ADS:

At SOS MY ADS, we strive to provide effective and satisfactory advertising solutions tailored to your needs. Our commitment is to ensure that every campaign and service meets your expectations. However, we understand that there may be instances where a refund is necessary.

Refunds will be considered under the following circumstances:

  1. Non-Delivery of Promised Services: If we fail to deliver the advertising services as outlined in our agreement or as promised during the consultation phase, you may be eligible for a refund.

  2. Non-Conformity of Product: In the event that the advertising product received does not meet the specifications agreed upon or does not function as intended, you may qualify for a refund.

To request a refund, please contact our customer service team promptly with detailed information regarding the issue. Refund requests must be submitted within 7 days of the service or product delivery date.

Please note the following conditions apply:

  • Verification: We may require verification or documentation to substantiate your claim for a refund.

  • Evaluation: Each refund request will be evaluated on a case-by-case basis by our customer support team.

  • Refund Method: Refunds, if approved, will be processed using the original payment method or via an alternative method agreed upon by both parties.

Our aim at SOS MY ADS is to ensure your satisfaction with our services. We appreciate your understanding that refunds are issued strictly in cases where our commitments have not been met or the product received does not adhere to the agreed-upon specifications. For further inquiries or to initiate a refund request, please contact our customer service team.

Thank you for choosing SOS MY ADS for your advertising needs. We look forward to resolving any concerns promptly and maintaining our commitment to delivering exceptional service.